What information we collect
We collect both “personal information” and “non-personal information” about the visitors to our site. “Non-personal information” refers to information that cannot be directly associated by us with a specific person or entity without additional information. “Personal information” refers to the information that can be associated by us to belong to a specific person or entity that they represent. It is possible to browse our site without submitting any personal information to us. The submission of personal information is entirely voluntary. When you do contact us, we may collect the following information from you to provide our services:
Your name and contact information, such as email address and phone number; Your company or organization name; Information about your business or interests in our services; Your IP address and other technical data related to your device and use of our website and any further information that you disclose in your communications with us.
As a general rule, we only collect personal data directly from you. In most circumstances where your personal data is obtained from a third party, we would notify you.
Non-personal information might include, but is not limited to, information about your use of the Site during your current session and over time (including the pages you view and the files you download), your computer’s operating system and browser type, your Internet service provider, your domain name and IP address, your general geographic location, the website that you visited before the Site and the link you used to leave the Site. This information is collected using “Cookies” which can be disabled manually in your browser settings or can be deleted within your browser.
We use third party Google Analytics to collect analytics data to track the usage of our website and ensure its satisfactory function. You may opt out of Google Analytics cookies through plugins and services provided by Google. More information can be found here https://support.google.com/analytics/answer/181881?hl=en
How we use your information
We use the information we collect to:
Provide our services requested by you; communicate with you about our services, updates, and promotions; improve our website and services and comply with legal obligations. We use non-personal information gathered to analyse how users navigate and use our website and services and improve our services. In exceptional circumstances, if we need to combine non-personal information with additional information, we will treat your information as personal information. If you have any requests regarding your personal data, please email email@example.com.
How we share your information
We may share your personal information with our employees, contractors, and service providers who need to access your information in order to provide our services to you. Third parties with your consent or as required by law.
We do not sell or rent your personal information to third parties.
How we protect your information
We take reasonable physical, technical and procedural measures to protect and safeguard your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee that our security measures will prevent all unauthorized access to your information.
Retention of your personal information
Except as otherwise permitted or required by applicable law or regulations, we endeavour to retain your personal data only for as long as we believe is necessary to fulfil the purposes for which the personal data was collected. You are entitled to request rectification of inaccurate data that we have on you. Please contact us for such queries.
Access to your personal information
You are entitled to request access to the personal data we process on you and information on the processing. You may also be entitled to a copy of the personal data undergoing processing.
Your right to access the personal data that we hold about you is however not absolute. In the event that we cannot provide you with access to your personal data, we will endeavour to inform you of the reasons why, subject to any legal or regulatory restrictions.
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